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Telecommunications as-a-Service


The government contracts for Telecommunications as a Service (TaaS) were announced in November 2015.

Service information is detailed on the catalogue pages.

Following is some information about the programme of work that established the government panel for telecommunications and managed security services.

Telecommunications as a Service programme

Telecommunications as a Service (TaaS) was a programme of work jointly managed by the Department of Internal Affairs (DIA) and the Ministry of Business, Innovation and Employment (MBIE).

TaaS was an initiative on behalf of the Government Chief Information Officer (GCIO) as the Functional Leader for ICT and was signalled in the Government ICT Strategy and Action Plan to 2017.

What TaaS aims to achieve

TaaS radically changed the way telecommunications services are delivered, managed and used by government agencies. The programme achieved this by delivering a catalogue that is supplied and managed by a panel of service providers. These services will transcend agency boundaries and allow agencies to easily connect with each other and with customers.

Frequently Asked Questions about the TaaS Programme

Agencies working together to achieve the TaaS vision

The programme is supported by a number of Initial Participating Agencies who are actively involved in the initiative and its ongoing governance:

  • Department of Internal Affairs
  • Ministry of Business, Innovation and Employment
  • Department of Conservation
  • Inland Revenue
  • Ministry for Primary Industries
  • Ministry of Social Development
  • New Zealand Defence Force
  • New Zealand Trade and Enterprise;
  • New Zealand Police (also representing the Emergency Services sector)
  • Statistics New Zealand

Request for Proposal

The Request for Proposal was released to the market in November 2014.

Early market engagement

A Request for Information (RFI) was released in June 2014, seeking input from industry on market capability, key players and trends in both supply and purchasing, to enable the TaaS programme to better understand the ability of the market to adapt to new demands and the feasibility of doing so.

Respondents participated in a series of supplier workshops, quick-fire sessions or submitted written responses on a range of topics. The information gathered during this early market engagement process, combined with information from agencies, was used to inform the RFP.

Panel Announcement

The government panel for telecommunications and managed security services was announced in November 2015.

April 2016 update: Having only recently chosen the TaaS panel suppliers and agency uptake of services still being in its infancy, it is expected that panel changes would be initiated only by compelling events, such as changes in the supplier market, technology evolution, or government demand. Suppliers who believe a compelling event has arisen can submit a case direct to the TaaS team: taas@dia.govt.nz 

The DIA is developing an application process for potential new TaaS panel suppliers, which will be published on the GETS website. Suppliers who would like to be notified when the application process is published should register on GETS under the Information Technology Broadcasting and Telecommunications category.

Frequently asked questions about the TaaS Programme

Frequently asked questions

Related information

Telecommunications as-a-Service service record


Page last updated: 12/02/2018