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Digital Services – making things easier for individuals and businesses

Diagram showing how the focus for digital services is to enable customers to exp

The Government ICT Strategy supports innovation and delivery of modern digital services by using information to personalise and target services for individuals.

The focus of Digital Services is on delivering:

  • Easier access to digital services for individuals – delivering seamless and accessible services
  • Technology-enabled services for businesses – joining up services for businesses to reduce compliance costs and authorise others to act on their behalf when interacting with government
  • Digital-enabled identity – letting customers prove who they are online and giving them access to the right services and information.


Find out more about the Government ICT Strategy outcomes and Digital Services.

Page last updated: 30/06/2016